No. In fact, we cringe when people call our piercing instrument a gun. Unlike our specially-engineered, hand-pressured instrument, piercing guns are spring-loaded and LOUD. Piercing guns “shoot” the piercing earring through the lobe. Our human-powered instrument is designed to pierce the ear quickly and accurately in one smooth, quiet, hand-pressured motion. Our device is an FDA approved class 1 medical device. In fact, this device is so gentle && sterile that it is used in pediatrician’s offices.

Yes! All of our earrings are hypoallergenic and meet the
regulations for for children's jewelry for the strictest policies in California, Chicago and Europe. The earrings come in a wide range of hypoallergenic metal choices including , medical grade stainless
steel, medical grade gold plated stainless steel and medical grade titanium.

Our system has a few unique features designed to ensure the safest ear piercing experience possible.

1. Fully Enclosed Earring Cartridges: Prevents exposure to cross contamination.

2. Patented Safety Back: The patented Safety Back™ shields the sharp piercing post and prevents the earring from being over tightened to the ear. This provides optimal air flow helping promote healing.

3.Hypo-allergenic earrings* All earrings are Manufactured in the United States and are made
compliant to FDA guidelines. Alloys you can trust!

4. Sterility is Guaranteed! The earrings arrive in single use, sterilized cartridges

5. Hand Pressured Piercing Instrument. Our piercing instrument delivers a gentle and accurate piercing. The unique design ensures that only the disposable earring cartridge touches the ear.

No! We cannot use our device for body piercing. Our system only works for earlobes and cartilage piercings.

Yes! For our comfort, (& your kiddo’s too) we require that they are age 5 or older, able to verbally consent to the procedure and understand the aftercare process. Your child will also need to be able to sit still during the procedure unassisted. We do not allow you to hold your child in your lap, or to restrain them during the process.

It is important to note that all sales are final on our piercing service.

Once we open the sterile earring package, we consider it a final sale as we are not able to utilize that earring in the future.

The average healing time is 6 weeks for an earlobe piercing and 12 weeks for a cartilage piercing. We recommend leaving your piercing earrings in and following your aftercare instructions for the entire healing period.

Redness, soreness, swelling, oozing clear or white liquid, crusting, peeling, slight bleeding, bump around the piercing site.

A very hot feeling and extreme pain. Usually a bright colored
discharge (typically green or brown) with a strong odor to it.
If you have any of the following symptoms, it's advised that
you seek medical attention: Severe redness, pain, pus drainage (pus is typically a bright color, not white or clear), major swelling, abscess formation, fever.

If you notice any of the above issues, apply triple antibiotic cream, if issues persist, it is best to see a medical professional. Do not remove the piercing if there is an active infection without seeking medical advice.

1- Wash your hands before touching or cleaning your piercing. Touching with dirty fingers is an easy way to get a piercing infected. Despite what you may have heard, you do not need to rotate or twist your jewelry during healing. Unless you are cleaning your piercing,
keep your hands off!

2- Check Your Jewelry. Any jewelry should be checked occasionally (with clean hands) to make sure those earring backs are fastened.

3- Keep Your Jewelry In. While your piercing is healing, keep jewelry in it at all times. After your piercing is healed you can change your jewelry, but jewelry should never be left out for longer than the time it takes to insert a new piece. If you must remove your jewelry temporarily after healing, such as for work or surgery, there are less visible (and non-metal) alternatives that can be worn for short periods of time.

4- Follow your aftercare. We recommend using the provided aftercare solution or a saline solution 3times a day for 6-12 weeks to ensure the best healing. Cleanse immediately after swimming, exercising, applying hair products or perfume.

5- Be mindful of the earrings you wear. We recommend only wearing items from our Luxe or Gold Plated collection in the first year. Do not wear heavy earrings for 6 months to a year after your piercing has healed.

It is important to note that all sales are final on our piercing service. During the piercing we mark the area, and have you sign off on location. We are unable to refund.

If you are unhappy with the placement of your new piercing, please contact our customer care team via email to discuss options.

Every body heals at a different rate. It is important to note that as we move up your ear, piercings can take longer to heal, and are more likely to ‘reject’. This is normal. If the piercing is inflamed or showing signed of abnormal healing outlined above, remove the piercing and continue your aftercare until the skin is healed. If you would like, we can try the service again once the ear is fully healed.