Permanent Jewelry Concerns

 

Common Questions

What is the chain made of? Our gold & rose gold chains are gold filled meaning they are 90% gold with a high quality jewelers brass core that has been heat bonded. Silver chains are 100% Sterling Silver. This means you’re good to live your life in these chains! Shower, workout, swim. With proper care, these chains should not turn or tarnish rapidly — Please be sure to keep all chemicals off the chain. If you use any kind of oil or lotion, spray tan, or apply chemicals like sunscreen be sure to rinse the chain off with a little water after applying. This will help protect the gold plating on the chain. Some lifestyle aspects such as a high acidity in the skin or products, sulfur (often found in water sources) or even just our own PH can cause the gold to wear away more rapidly. The Babe Standard can not be held responsible in those circumstances. If you have to get your wedding ring dipped every few years, your gold bracelet likely will only last a few months — select sterling silver, or we can add a clasp so you can wear it only on special occasions

How permanent is permanent? While the industry & social media term is permanent jewelry we like to call them welded jewelry! Nothing in life is permanent! We do the best we can to provide you a secure and high quality piece, but jewelry is inherently delicate! I have seen customers who have had permanent jewelry pieces last 3 years, & others who need to replace their piece every few months.   

What if I need to remove it? No problem. If you need to remove it for any reason stop back in our store or you can use sharp kitchen scissors to do this at home. Find the link we used to close and use your scissors on that gap we welded shut. Keep your chain in a safe place so we can reattach it when you’re ready!! Have an upcoming sports season? Many of our customers tuck their chains into sweat bands or their socks during games with no issue.

What if I change my mind? I'm so sorry to hear you've decided permanent jewelry does not fit your lifestyle but all sales are final. We are happy to add a clasp for you so you can keep your high quality bracelet. Please use the form below to request this.

What if my permanent jewelry piece breaks? Do I get a refund? All sales are final on permanent jewelry. We will happily repair the piece for you at no cost the first time it breaks. If you break it a second time you will be charged a $20 reweld fee. If you are local to our shop come in anytime convenient for you and we can repair it. If you are not local you can ship it to us and we will add a clasp and send it back until you are able to make it back to us.

Repairs

 

What if my permanent jewelry piece breaks? Hang onto your chain & put it in safe spot until we are able to see you again!! We will happily repair the piece for you at no cost the first time it breaks. If you break it a second time you will be charged a $20 reweld fee. Please fill out this form
My permanent jewelry piece broke & I lost the chainWe are very sorry we are unable to replace broken jewelry without the original chain. 

My permanent jewelry has turned rapidly Unfortunately for some, this happens occasionally. Please read our chain care above for information on care. Please fill out this form  


Our standard policy for chain replacement is as follows:
- Within 30 days we will replace the piece with the same chain, or a chain of the same price at no charge, or offer a 50% refund when you return the chain to us (Customer is responsibility for shipping). 

- 30-90 days we will replace the piece at 50% off or offer a 20% refund when you return the chain to us (Customer is responsibility for shipping)

- Beyond 90 days the customer is responsible for replacement, and no refunds are offered.  

 

 

Still have questions? Drop us a line below! This form is not used for setting appointments, or repair/refund requests. All repair requests need to go through this form

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